Effective Date: 11-09-2023
At GetChristianLyrics.com, we strive to provide a transparent and fair experience for our users, whether you’re purchasing products like books, t-shirts, Christian-related items, or ebooks, or contributing to fundraising for events and programs. This Cancellation and Refund Policy outlines the terms and conditions for canceling orders and requesting refunds for our various offerings.
By using our website and services, you agree to adhere to this policy. If you do not agree with this policy, please do not use our services.
1. Product Orders Cancellation and Refund
1.1. Products
If you have placed an order for physical products such as books, t-shirts, or other Christian-related items through GetChristianLyrics.com, you may cancel the order before it is shipped. To cancel an order, please contact our customer support team at support@getchristianlyrics.com with your order details.
1.1.1. Refund for Product Orders
We offer a 30-day return and refund policy for physical products. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving the product. To initiate a refund request, please contact our customer support team. The refund will be processed once we receive the returned product in its original condition.
1.2. Ebooks
Ebook purchases on GetChristianLyrics.com are non-refundable. We encourage you to review the product details and sample chapters, if available, before making a purchase decision.
2. Fundraising and Donations
2.1. Fundraising for Events and Programs
If you have contributed to a fundraising campaign on GetChristianLyrics.com to support events and programs, your contribution is non-refundable. Your generous support helps us organize and host these events and programs for our community.
3. Refund Processing
Refunds for eligible product orders will be processed within 10 business days of approval. The refunded amount will be credited back to the original payment method used for the purchase.
4. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:
Email: support@getchristianlyrics.com
We are committed to providing a satisfactory experience for our users and addressing any issues promptly and fairly.
Thank you for choosing GetChristianLyrics.com for your Christian-related products, ebooks, and fundraising contributions. Your support is essential to our mission of serving the Christian community.